Refund, Cancellation and Dispute Policy

This policy applies to all services purchased from MIDAS GROWTH LLC. We sell professional services only — no physical goods are shipped, so no return policy applies.

If you are not satisfied with a service, contact us at support@midasgrowth.online within 15 days of the charge. If work has not yet commenced, we issue a full refund. If work is partially delivered, we refund the portion corresponding to undelivered work, assessed against the scope in the written proposal.

Approved refunds are processed within 10 business days to the original payment method. Depending on your bank or card issuer, the credit may take additional time to appear.

Media spend paid directly to advertising platforms is not refundable by us, as those funds are held by the platform and not by Midas Growth. Completed and delivered project work is not refundable once accepted in writing by the Client.

Ongoing monthly services may be cancelled at any time with 30 days' written notice sent to support@midasgrowth.online. The current billing period is completed and the service ends at the close of the notice period; no further charges are made after that. There is no cancellation fee.

Fixed-scope projects may be cancelled before delivery, with fees adjusted to reflect work already performed.

If you believe a charge is incorrect, please contact us at support@midasgrowth.online before filing a chargeback with your bank. We respond to all billing inquiries within 1 business day and resolve legitimate errors directly, which is faster than the dispute process.

If a chargeback is filed, we will provide our payment processor with the service agreement, deliverables and communication records relating to the charge.

support@midasgrowth.online · +1 (971) 513-4211 · Monday–Friday, 9:00 AM – 6:00 PM (BRT / UTC−3)